MOBILE PHONE PRICING
How am I billed?
Telecom call reports are issued around the 10th of each month. We will debit your credit card accordingly and post out a paid invoice and detailed call report.
Who do I contact if I need help with my rental phone?
The team at Radio Waves are available 24 hours 7 days a week on the below numbers:
Office hours Monday to Friday 8.30am - 5pm Ph: 09 307 4070
After hours 0274 998 998
Is there a charge if I lose or don’t return rental equipment?
Yes. All lost or unreturned equipment will incur replacement costs. A pricing list is available upon request.
Do you offer insurance on your rental equipment?
No. You will need to arrange your own personal or Company insurance.
Can you provide mobile number/s upon booking?
Yes, our staff are more than happy to provide numbers upon booking to pass onto colleagues, family and friends prior to your departure.
How do I return my phone?
Please advise us upon booking if you require a prepaid courier bag.
What are your business hours?
Office hours Monday to Friday 8.30am - 5pm Ph: 09 307 4070
After hours 0274 998 998
What happens if I return my phone earlier that agreed?
You will only be charged for the time used. Your contract will be amended accordingly to reflect this.
How quickly can you send me a phone?
We have phones fully charged and ready to go at all times.
Will voice mail be available on my rental phone?
Yes, voice mail is available on all of our phones. Voice mail access is $0.89 per minute.
Do you have other accessories available outside those in the rental kit?
Yes. These are available upon request & subject to availability
Do you have long term rates available?
We are happy to discuss special pricing options on long term or multi rental phones.